Privacy policy
Last updated October 20, 2026
Click n' Ship is a small online store based in New York, USA. This page explains what information we collect on clicknshipshop.com, why, and the choices you have.
What we collect
- When you order: your name, email, shipping address, the items you bought and your order total, plus a phone number only if you choose to add one at checkout. We use this to fulfil and ship your order, send your receipt and tracking, and help with returns.
- If you create an account: your name and email so you can sign in.
- If you contact us, track an order or write a review: what you send us, such as your order number, email and message.
- If you chat with Shippy, our shopping helper: the questions you type, so we can answer them and add products people ask for. Please don't type personal details in the chat.
Payments
Card, Apple Pay and Google Pay payments are processed by Stripe on its secure checkout page. Your card details go straight to Stripe; we never see or store your full card number.
Deals emails
We only send deals and new-arrival emails if you tick the box at checkout or sign up on our deals page. Every email has an unsubscribe link, and you can unsubscribe anytime.
Visit counter
We count page visits with a simple counter of our own: which page was viewed and which site sent the visitor. It uses no cookies and no personal ad tracking, and we don't use it to build profiles of you.
Stored on your device
Your cart, wishlist, recently viewed items and saved addresses are kept in your own browser on your device, so they stay there until you clear them.
Who we share it with
Only the services that help us run the store and get your order to you: payment processing, website hosting and email, and the suppliers and carriers that ship your order (they receive your name and shipping address). We don't sell your personal information and we don't share it with anyone for their own advertising.
How long we keep it
We keep order records as long as we need them for your order, returns, and our tax and accounting records.
Your choices
You can ask us to show you, correct or delete the information we have about you. Just contact us through our Help page.
Children
Our store is meant for adults. We don't knowingly collect information from children under 13.
Changes
If we change this policy, we'll update this page and the date at the top.
Contact
Questions about your privacy? Reach us through our Help page.